Using our Emotional Intelligence gives us the opportunity to maximise employee satisfaction and engagement and drive results. Day to day methods of demonstrating Emotional Intelligence include:

Here Jane Hands discusses how the real question to ask is not, “what if I train them and they leave”, but “what if I don’t and they stay?”

I find it interesting to see people’s reactions to the phrase ‘being an apprentice’ – this can mean so many different things to people – a character in a Disney film or a young person starting out on a career path maybe, or someone hoping to work for Alan Sugar.

I was recently posed the question “Why bother with further Management and Leadership training and development (especially if you have a wealth of knowledge and experience behind you)”?

I fully understand the reason for the question.

With regard to the answer – these 3 people came to mind – some you may recognise, some you may not?

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