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Achieve Operational Excellence
Operations Manager Programme
Operations under pressure? Strategy unclear? Performance plateauing? Modern operations managers juggle impossible demands. Deliver more with less. Transform while operating. Think strategically while firefighting daily. We’ve built the solution.
#1 ranked for developing Operations Managers*
There’s a reason we’re the UK’s #1 developer of operations managers. We don’t teach abstract management theory. We build leaders who deliver operational excellence whilst thinking strategically.
Operations managers are the engine room of every organisation. Expected to deliver results whilst managing resources, driving efficiency, and handling strategic change. Often promoted for technical excellence, then left to figure out the leadership part. It’s trial by fire. And most are getting burned. We’ve spent 20 years fixing that. £60m+ in verified returns. 5000+ exceptional operations leaders. Building practical operations management development that delivers from day one.
Our Operations Manager programme provides real tools you’ll actually use to:
- Transform operational performance using proven methodologies
- Make strategic decisions with confidence, not guesswork
- Lead high-performing teams through constant change
- Manage resources effectively when everything’s stretched
- Build departmental cultures that deliver consistently
- Connect operations to strategy seamlessly
- Drive efficiency without burning people out
- Navigate organisational politics with authority
- Gain Chartered Manager status with CMI
Built for operations leaders ready to excel
Operations Managers
Master the jump from managing tasks to leading operations
Heads of Department
Sharpen strategic thinking whilst delivering today
Aspiring Heads
Build the capabilities before you need them
Level 3 Graduates
Natural next step in your leadership journey
Technical Specialists
Add operational leadership to technical excellence
Real strategy. Real operations. Real results.
- Forget theoretical frameworks. This programme builds operations leaders who deliver.
- Eight Advanced Workshops that transform operational leadership
- 30+ electives targeting your specific operational challenges
- 15+ hours executive coaching for your real situations
- Live projects delivering immediate operational improvements
- Optional diploma for strategic career progression
- Mini-conferences with operations leaders across sectors
- Digital platform that works around operational demands
Elective Workshops: Unlimited access. Zero waste.
Your programme includes unlimited access to 30+ elective workshops. Target your exact operational gaps. From financial modelling to change management. From driving innovation to operational excellence. Every elective solves a specific challenge with tools you’ll implement immediately. No mandatory modules. Just the capabilities you need, when you need them. Because operational leaders don’t have time for irrelevant training.
No irrelevant theory. No fluff. Just practical tools for operational excellence:
- Develop Personally & Professionally – Lead at the next level with authority
- Build Effective Professional Relationships – Navigate stakeholders strategically
- Managing Projects from Ideas to Completion – Deliver complex initiatives successfully
- Create Powerful Communications – Influence up, down and across
- Operational Planning & Management – Strategic thinking meets daily delivery
- Resourceful Leadership – Optimise everything when resources are tight
- Leading Talent & High-Performance Teams – Build teams that excel under pressure
- Making Impactful Operational Decisions – Speed and quality in decision-making
Delivered your way. Always practical.
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Focus: Closed Cohort
Customised | Branded | Structured
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Flex: Open Cohort
Diverse | Collaborative | Flexible
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Fusion: Cross Cohort
Tailored | Branded | Flexible
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Average gains delivered by programme completes within a 12 month period.
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Improvement in employee engagement
Six months in, my department KPIs improved 40%. But more importantly, my team wants to stay and grow.
Priya Singh, Head of Operations
Investment that drives operational returns
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Levy-funded:
£9,000 Complete programme with full support funded through a specialised government apprenticeship levy
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Commercially funded:
Flexible options for rapid deployment
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Optional Diploma:
Additional qualification for strategic roles
Support from people who’ve been there
- Facilitators who’ve run operations at scale
- Coaches who understand operational pressure
- Dedicated Learning Manager ensuring smooth progress
- Peer groups facing identical challenges
- Platform designed around operational realities
- No academic theorists. Just practitioners who’ve delivered operational excellence
I went from constantly firefighting to running a genuinely strategic operation. Tools that actually work under pressure.
James Patterson, Operations Manager
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Participants Achieve Distinction
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Pass Rate
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National Ranking (NARTs 2025)
Join 5000+ operations leaders who chose practical over theoretical.
Next cohorts starting monthly throughout 2025. Start when operations allow, not when we dictate.
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We’re smashing targets even in a shrinking marketplace, with one individual on track to hit their annual target in just six months. That’s a direct result of applying the tools I learned on my programme.
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My programme significantly enhanced my career. I gained a comprehensive understanding of key leadership decisions and improved my financial acumen and interpersonal abilities.
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My programme is pushing me to be more proactive. Each workshop gives me more confidence as a leader – I’m learning to shift my mindset and turn challenges into opportunities.
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With Fuel’s support, I realised I’m capable of more than I thought. I passed the Level 3 programme with distinction, which inspired me to take the next step and start Level 5.
Every day without proper development is another day of operational stress.
Your department deserves better. So do you. Operational excellence isn’t accidental. It’s built through world-class development that understands operational reality. Stop managing chaos. Start leading transformation.
*(source DfE QAR data for large apprenticeship providers)