How one leadership project exposed a £3.2 million risk
At Country Style Foods, Zoe Berry-Dagnall, Manufacturing Supervisor, identified an issue on the production line, which had been seen as a day-to-day nuisance. Putting a spotlight on the problem showed it was already costing just under £10,000 a year, with a potential annual exposure of £3.2 million.
Turning the issue into a leadership project

The programme gave Zoe a framework she hadn’t had before: not just to spot operational problems, but to cost them, trace their root cause, and build a stronger response with evidence behind it.
The Results
The result was not just a better understanding of the risk. Zoe also built a team that could run with far less day-to-day supervision, giving her more time to focus on bigger operational improvements and longer-term standards.
“The programme gave me the tools to spot it, cost it, and fix it.”
Zoe Berry-Dagnall | Manufacturing Supervisor
Real issues identified early. Real operational impact.
This is what practical leadership development looks like and the proof is in results:
• Problem identified costing just under £10,000 a year
• Potential annual risk exposure uncovered at £3.2 million
• Team able to operate with far less day-to-day oversight
• New line system being developed to remove the issue
• SWOT and PESTLE tools are now used in day-to-day decision making
Contact Fuel Learning to explore development built around real operational impact.
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