‘Red Management’ – providing the cornerstone of enduring success at XPO Logistics

Global Supply Chain specialists XPO Logistics partner with Fuel Learning to ensure consistency across the business for all managers responsible for the sustained growth and innovation demanded of this fast moving and multifaceted sector.

Background

XPO Logistics is a top ten global provider of transport, logistics and freight forwarding solutions. The company employs 84,000 people across 1,469 locations in 32 countries across Europe, America and Asia, and places sustainable development at the heart of all its activities.

XPO Logistics recognise the importance of empowered, entrepreneurial and innovative managers to ensure the business remains the benchmark within the industry. Understanding that reputations are built on a consistent approach, having shared values, behaviours, and vision is a vital starting position in the ability of their managers to respond to the challenges of their customers. They must be able to deliver on the XPO vision – in any country, at any time.

XPO Logistics wanted to partner with an experienced and creative provider who truly reflected their own innovative and inclusive approach to deliver a comprehensive leadership programme. Fuel Learning were well positioned having extensive experience in the logistics industry as a long time partner of Norbert Dentressangle, playing an instrumental support role through the XPO Logistics acquisition in 2015.

Solution
In order to support a transient workforce, the imperative was for consistency. Fuel Learning conducted an in depth review, scoping, and business analysis to customise the suite of programs to meet the variable challenges of managers employed in shift, site, regional and national roles.
In conjunction with members of the Executive Board from Supply Chain and Transport Solutions division we were able to clearly define the specific characteristics and qualities required to be an outstanding ‘Red Manager’ with XPO.
To achieve relevance, and avoid ‘concept based only knowledge’ a combination of theory, practice, and review was the construct of every module. It was critical for each delegate to understand the impact as well as how to apply this in their working environment.

Impact
XPO Logistics have consistently won a clutch of prestigious industry awards so have become the ‘go to’ brand for graduates and outstanding talent. Working in close liaison with Fuel Learning to create distinctive talent programmes and activities, delegates frequently mention these in employee surveys. Finally, managers in the business cite the programme as one of the most stimulating and relevant to their success with teams and increased productivity.


The tutor demonstrated a professional approach, gave a detailed explanation of the subjects, their requirements, and methods of achievement. I came away from the session with a lot more confidence and with a better understanding of my strengths and possible areas of improvement. — James Cash – Saint-Gobain,
Everything with the maths functional skills programme was great. Vicky, Pip and Jodie understood I was having troubles with learning via group sessions and group zoom calls. The team decided 1 2 1 sessions would be better for me, which it was! Without the patience and the ability to adapt from the team, I wouldn’t have passed. Thank you all so much! — Kim Abrahim – Jewson,
I would encourage any manager who wishes to develop/update on their existing skills, or those managers that would like to gain new skills to participate in one of the numerous training courses run by Fuel Learning.

The course leaders have up to date working and on the job knowledge and use a presentation that openly encourages participation and enjoyment, although at times you will have to put your thinking caps on as not all tasks are paper exercises!!

Their courses are well structured and all material excellently presented, easy to understand and follow.

I have attended many managerial courses during my 20 years in the business and found Fuel Learning deliver the best. As a manager for Norbert Dentressangle - Marks and Spencer, Hardwick, Warrington, we are encourage to put into practice what we learn and I have certainly done this thanks to Fuel Learning. — Brett Payne, Norbert Dentressangle Line Manager at Hardwick
Great course - probably one of the best I’ve ever been on! — Kevin Bessant, Manager, Britvic

Testimonials

Great energy & infectious enthusiasm. My expectations were far exceeded & very much look forward to the next course!

Phil Tomlinson
Senior Team Leader, Specsavers

The course was tailored to EMT and the trainer had great knowledge of the business. I have attended several leadership courses and this was by far the best as it was very genuine and the trainer had a real passion and flair for getting the candidates engaged and see what the benefits are to EMT and their personal leadership style. Excellent.

Claire Ansley
Manager, East Midlands Trains