Did you know that 22% of workers admit to wasting up to 2 hours per day. So one fifth of your workforce are spending a quarter of their working day doing things that have absolutely nothing to do with your business! What’s even more interesting is that the research shows that people with a degree… Read more »

It’s not tangible is it, happiness? How do you prove it? What if your job is to make people happy, deliver results, make a profit? It’s different things to different people, it’s so hard to define, how can you possibly meet everyone’s needs? You probably even avoid thinking about it. However times are changing and… Read more »

So, how is it that business works? How do companies increase their profits? How do they recruit and retain staff? How do they attract and keep customers? Maybe the answer is strategic planning and customer service departments. Problem is, the more organisation, process, procedure and rationalism the less freedom for people to make choices, when… Read more »